Products

Catalog

Software applications and modules for Water Supply and Sewerage

Software applications and modules for Water Supply and Sewerage

Description of an automation system for Water Supply and Sewerage management:

The Automation system gives an opportunity for management, control and visualization of objects from Water Supply and Sewerage system, such as bunker pumping stations, central pumping stations, pumping stations, drawing tanks, water-lifting reservoirs etc. as well as setting up records for expenditure flows, alarm and accident events, program modules customers, billing, facilities, SCADA etc. The system is developed on the basis of high technology solutions and it operates from a distance in GSM/GPRS environment and WEB applications.

    The Microprocessor system has the following opportunities:

  • It possesses analogue input and opto separated digital input/output signals sufficient for automation of objects:

  • Analogue input signals for monitoring of:
    • Level of tanks with accuracy up to 1% of the range.
    • Pressure pumping units with accuracy up to 0.2 bars.
    • Current engines with accuracy up to 0.1A.
  • Digital input optically isolated signals for monitoring of:
    • Condition of relay-contactor devices.
    • Connection with digital water meters.
    • Security of the site (volume and contact sensor 1 item) security and observation technology company (COT).
  • Digital output signals for management of relay-contact devices.
  • Power supply of the system and the sensors with emergency battery power for providing communication with the object up to 72 hours..

  • GSM/GPRS communication module.

  • RS232/485 serial interface.

  • A case with ingress protection IP65 or IP66 for mounting on the wall.

The programming part of the microprocessor system has the opportunity to:

Design and store hourly, daily and yearly records of water consumption and flow. It provides fast and timely two-way connection to and from the dispatching office. The initiation of the connection and the transmission of data is possible from both sites 9from the device or from the dispatching office). The communication module gives opportunity for connection to various GSM/GPRS operators. In order to achieve automation and optimization of the traffic and control, the modules can communicate among themselves.

Dispatching station for management and control (SCADA):

It offers the opportunity for management and visualization of the conditions of all system elements in real time, remote reading and archiving of the measured values, registration of occurred alarms, remote control and change of the object parameters and creating control algorithms.


INFORMATION SYSTEM FOR MANAGEMENT OF WATER SUPPLY AND SEWERAGE COMPANIES


MODULES IN SYSTEM

  • Module customers /CRM/
  • Module Billing /Billing/
  • Module Operation /ELM/
  • Module Meter reading /Meter Reading/
  • Module Remote Control of the network SCADA


Module customers (CRM)

Module customers (CRM)

Function:

  • Registration of customers and customers data.
  • Opportunity to introduce permanent one-off charges, corrections, discounts, fees and penalties.
  • Support of discount plans.
  • Automatic printing of contracts and other sample documents.
  • Classification of clients residential, small business, corporate, VIP clients.
  • Contact persons with clients.
  • Activities and tasks carried out with the client.
  • Support of open customer balance to the full settlement (payment, writing off, transfer in connection to legal claims).
  • Management of contracts with clients.
  • Control of water meters data.
  • Setting of a clients invoice cycle.
  • Record of debt collection.
  • Contact persons with clients.
  • Record of complaints.
  • Avoidance of pending bills.
  • Opportunity of mass change of the type of services and tariffs on various criteria (geographical criterion, type of client etc.)
  • Support of several types of discount (percentage of the price, amount of the tariff).
  • Support of credit control politics, based on the clients category.
  • Support for write-off of overdue debt.
  • Automatic and manual setting of a debt collecting plan.
  • Opportunity for configuration of the term for debt collection delay.
  • Opportunity for delay, cancellation or exclusion of debt collecting measures.
  • Function for manual cancellation of all kinds of taxes, charged for overdue debts.
  • Automatic generating for reminding the client about a prolonged obligation.
  • Recommendation for re-establishment of services after payments made by the customer.
  • Support of an automatically charging system for debt collection.
  • Support of an automatically generating system for reminding letters.
  • Support of a system for automatic excluding of services.
  • Support of a system for automatic sending of e-mails.
  • Support of a system for automatic sending of text messages.
  • Control of sending notification letters for debts and other follow-up activities of pre-determined intervals.
  • Automatic starting of processes for debt collection at the end of a definite period of time after generating the invoice.
  • Opportunity for control and development of modes for disclosure of debt collection of pre-determined intervals in case of non-payment.
  • Opportunity for data export to applications of MS Office or equivalent to them.
  • Generating references for customers debts.
  • References for sending reminders and letters to clients.
  • Opportunity for access to the system from a tablet and a smart phone (Mobile workforce management).

Module Billing

  /Billing/

Function:

  • *Support and creation of regular automatic billing, billing on demand, billing duplicates and final billing.
  • *Support for acceptance of one-off and partial payments.
  • Opportunity for generating test billing for checking the changes in the existing parameters or introducing new parameters, tariffs, services, products, etc.
  • Support of a random number of cycles and recording of clients for billing cycles both automatically and manually.
  • Support of assigning interests and penalties for arrears.
  • Support of various kinds of payments direct debit, credit card, in cash, cheque payments, bank transfer, post transfer.
  • Opportunity for generating test billing for checking the changes in the existing parameters or introducing new parameters, tariffs, services, products, etc.
  • Support of a random number of cycles and recording of clients for billing cycles both automatically and manually.
  • Export of accounting data toward external accounting programming products.
  • Support and treatment of overpaid amounts, calculation of interests, refunds and changes in invoiced fees.
  • Opportunity for generating a verification reference of the recorded monthly consumption.
  • Opportunity for generating a reference for exceptions from charging and the reason for their rejection.
  • Opportunity for reproducing the accurate type of billing sent to the customer.
  • Opportunity for repeated printing of existing accounts on demand by the customer.
  • Generating reports for uninvoiced consumption, unpaid debts, payments.
  • Monitoring of payments on invoices.
  • Opportunity for electronic banking.
  • Bidirectional data exchange for payments with over 10 banks and financial institutions within the country.

Module Operation /ELM/

Module Operation /ELM/

Function:

  • *Data recording of the water meters.
  • *Control on the seal number on the water meters.
  • *Control at commissioning.
  • *Control of start and stop of the water supply
  • Current maintenance, repair works and operational staffs checks.
  • Technical characteristic data of the water meters.
  • A wide range of reports, queries and filters.

Module Meter reading /Meter Reading/

    /Meter Reading/

Function:

  • *Recording the indications of the customers water meters.
  • Comparison between the sold quantity and the purchased quantity.
  • Automated printing of monthly statements and records for 72-hour tests.
  • A record for recalculating of the consumption in cases of blocking of the installed water meter systems.
  • Registration and completion of any or all reports and completion of the whole reporting period and the consumption during the whole period.
  • Completion of serial, sector and group users reports.
  • Print of various types of report forms.

Module Remote Control of the network SCADA

Module Remote Control of the network SCADA

Function:

  • *Control and visualization of the conditions of all system elements in real time.
  • *Remote reading and backup of the measured values.
  • *Registering occurred alarms.
  • Calculating consumption.
  • Remote control and change of the object parameters.
  • Building control algorithms.
  • Visualization of levels in the reservoir.
  • Monitoring and visualization of the flow I/s of the ultrasound flow meter.
  • Management and control of a pumping device on/off . (li)Monitoring and visualization of the pumping device operational electricity.
  • Sensor security for gate opening and presence sensor (security and observation technology company).


    Integrated System KBVC-GPRS ...